“Its not that we are taking food out of mouths, it is landlords” says Louise Pringle, ERC’s person in charge of Universal Credit Housing Benefits.
At last weeks meeting of the Audit & Scrutiny Committee this lady tried to explain why her department has performance issues and she made the statement.
This related to late payments of housing benefit.
It would appear that it is alright to have delayed payments to landlords.
In addition she attempted to explain away why her department had made significant errors in reporting how well they had performed, until external audit came along and proved that the departments figures were highly inflated.
Head of department Louise claimed that was due to their own selective performance indicators concentrating on under performers.
However this was blown out of the water when the external auditor confirmed that their sampling was totally random.