Phil Daws was involved in compiling the Winter Maintenance Arrangements report.
He has been involved with previous gritting/salting problems.
Sent: 19 January 2020 10:12
To: Daws, Phil
Subject: Eastwood Park/Leisure Centre - Black Ice - treacherous and dangerous - Saturday 18/1/2020
Hi Phil
Again, this problem with Eastwood Park !
Attended Gym at Eastwood Park 08:50 - 10:10 Saturday morning 18 January 2020.
There were Leisure Centre staff? advising traffic at the entrance from the main road warning of
treacherous and dangerous conditions with sheet ice & black ice on the roads, in the car parks and surrounding pavements.
Indeed they were correct. It was very treacherous and dangerous !
Myself and many others were slipping and sliding all over the place.
There was no evidence of gritting and salting having taken place.
Can you clarify what the problem was with the lack of gritting and salting the roads, the car parks and surrounding pavements in the park.
The Centre Staff said they had contacted the Council.
Please clarify the time when the Council were advised about the black ice and the time when the area was eventually gritted and salted.
You will be aware that this lack of gritting and salting has been raised as a problem for the last 5-6 years.
You help with this matter will be appreciated.
Thanks
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From: "EN Customer Relations" <
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Cc: "Daws, Phil" <
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Sent: Wednesday, 5 Feb, 2020 At 14:31
Subject: RE: Eastwood Park/Leisure Centre - Black Ice - treacherous and dangerous - Saturday 18/1/2020
I refer to your below email to Phil Daws.
Firstly, please accept my apologies for the delay in replying to your email below your email.
Your reporting of winter maintenance issues in Eastwood Park were reported to Property Services.
Gritting within the Eastwood Park is managed by Property Services with Environment Department the appropriate officers were notified of your reporting.
For information on our winter maintenance and for reporting these issues please see attached link to pages on our website
www.eastrenfrewshire.gov.uk/winter-maintenance.
If you wish to report winter maintenance issues please call our call centre on 0141 577 3001 or use our online report it form
www.eastrenfrewshire.gov.uk/article/9795...-or-pavement-problem
Thank you for reporting this matter.
Kind Regards,
Senior Customer Relations Officer
Environment Department
Tel: 0141 577 3882 or 07741 701303
Address: Spiersbridge Offices, Spiersbridge Business Park, Thornliebank, G46 8NG
Sent: 05 February 2020 14:39
To: EN Customer Relations <
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Cc: Daws, Phil <
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Subject: RE: Eastwood Park/Leisure Centre - Black Ice - treacherous and dangerous - Saturday 18/1/2020
Hi
Thanks for this.
However you/Property Services/ Phil Daws (who compiled the Winter Maintenance report) have not given the requested information -
Can you clarify what the problem was with the lack of gritting and salting the roads, the car parks and surrounding pavements in the park.
The Centre Staff said they had contacted the Council.
Please clarify the time when the Council were advised about the black ice and the time when the area was eventually gritted and salted.
You will be aware that this lack of gritting and salting has been raised as a problem for the last 5-6 years.
You help with this matter will be appreciated.
Thanks
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From: "EN Customer Relations" <
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To: "EN Customer Relations" <
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Cc: "Daws, Phil" <
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Sent: Wednesday, 5 Feb, 2020 At 15:19
Subject: RE: Eastwood Park/Leisure Centre - Black Ice - treacherous and dangerous - Saturday 18/1/2020
Hi
Just to make you aware [my name] submitted an FOI request yesterday re the gritting within the Eastwood Park.
Thanks
Customer Relations Officer
Environment Department
Phone Number 07867 441461
Address: Spiersbridge Offices, Spiersbridge Business Park, Thornliebank, G46 8NG
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Cc: "Daws, Phil" <
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Sent: Wednesday, 5 Feb, 2020 At 15:27
Subject: RE: Eastwood Park/Leisure Centre - Black Ice - treacherous and dangerous - Saturday 18/1/2020
Hi
Thanks for this, but I presume you didn't mean to send it to me?
But, why should [your name] be aware of my FOI requests?
Thanks
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Cc: "Daws, Phil" <
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Sent: Wednesday, 5 Feb, 2020 At 15:22
Subject: Recall: Eastwood Park/Leisure Centre - Black Ice - treacherous and dangerous - Saturday 18/1/2020
EN Customer Relations would like to recall the message, "Eastwood Park/Leisure Centre - Black Ice - treacherous and dangerous - Saturday 18/1/2020".